Fatfatiya is a brand that creates contemporary Indian design - accessories, home décor, artifacts and home furnishings. Fatfatiya was born out of a thought to re-look art and design that reflected India.
We adapt traditional designs and colours to make them distinctly contemporary, pop, and quirky, thereby creating a fun new home-grown aesthetic.
The name ‘Fatfatiya’ comes from the local three-wheel transport, auto rickshaw that is commonly seen in Rajasthan. Beautifully decorated, fatfatiyas are bright, vibrant, fun and quirky – our biggest inspiration.
The Origin of Fatfatiya
With roots in Jaipur and a desire to give back to the place, founders Sohan Jakhar and Sunita Jakhar founded Fatfatiya in 2012.
Being from similar professional backgrounds – art and design – they formed purposeful partnership. At its magnetic core was a collective goal – to create art and design inspired from India, particularly, Shekhawati.
With the founders’ strengths – inventive tech skills, genius business acumen and exhaustive experience in art and design –the brand has continually grown the possibilities.
At the heart of Fatfatiya is a desire to create useful and beautiful products that energize spaces. Beginning with just one product, we have patiently expanded our portfolio over time.
Our creations include bedspreads, cushion covers, bags, stationery, wall art and accessories. Each product is conceptualized and designed to tell a story – of art, craft, design, colour and places.
Return & Refund Policy
It's our topmost priority to deliver quality products and to give you the most enjoyable and hassle-free online shopping experience. Keeping this in mind, our Returns& Exchange is also safe, easy and transparent. If for any reason you are not satisfied with the product or you have received a product which is “Damaged, Defective, or Not as described” and you wish to return the product, you have 15 days (48 hours for damaged and defective) to raise a return request by just following the below mentioned procedures:
Raise a return request by filling the return request form at Customer Service Menu.
Please mention the following information clearly in the form:
Order Number / Registered E-Mail Id
Please courier the item(s) to the address below after your return request was accepted. Do remember to mention your order number and contact number on parcel!
63 A, Chitrakoot Nagar, Airport Road,
Jagatpura, Jaipur – 302017
Cont: 0141 2796757
The possible solutions covered in returns policy are:
Replacement / Exchange:-if the product is Damaged, Defective condition or it was not as described, you may request a replacement for that product. We provide replacement of the product once we have received the product which was either “Damaged, Defective, or Not as described” and we have a done the quality check on the same (for damaged and defective items). Replacement is subject to availability of the product. In case the replacement product is out of stock, you will receive a full refund to your account.
Domestic Shipping: Shipping is free for transactions worth Rs 500 and above. Transactions of Rs 499 or lower will incur a very small convenience charge of Rs. 50.
COD: Cash on Delivery Shiping option is available only in India on a nominal charge of Rs. 60.
If you have purchased online, with a Credit, Debit, or Cash card, you will receive an order receipt and product delivery information email as soon as the order is placed. We normally ship-out all orders within 24-48 hours. Finally delivery time will vary based on location.
We have partnered with Fedex courier services for the shipment of products across India and DHL & IndiaPost services for international shipments. Depending upon your location and reach, we also make use of several other trustworthy domestic service providers to deliver products.
Cancellation / Modification
Though the Fatfatiya Designs website itself does not have any option to cancel an order once the payment is made, you can definitely get in touch with our on email us at email@example.com at the earliest (within 24 hours of placing the order) with your Order No. to cancel it. If your order has not been processed, we can cancel it and refund the amount .
Our helpful and friendly Customer Service Executives are always at your service in case you want to modify your order; simply email us at firstname.lastname@example.org. They will also be happy to help you if you want to update your shipping address. Remember to be as quick as possible and contact our Customer Service at the earliest for anything like this.